Delete your account and data

You can delete your Sightlore account at any time. Here is how, and which data is deleted.

How to delete

In the app: Profile → Settings → Delete account. Your account is permanently deleted after 30 days; until then you can sign in and cancel the deletion.

Send an email to [email protected] from the address registered to your account, with the subject "Delete my account". Once we have confirmed the request comes from the account owner, your account and data are deleted within 30 days at the latest and we let you know by email.

Send a deletion request

Deleting your account does not cancel a Pro subscription. Cancel it first in your App Store or Google Play subscription settings.

Data that is deleted

Your account details (email, name, nickname, date of birth)
Your profile and profile photos, bio, music and interest preferences
Your points, badges, spins, unused coupons and travel map
Your follow and block lists, saved places, trip plans and notifications
Contributions still waiting for approval

Data that may be kept

Your reviews and star ratings, replies, approved photos and places added from your suggestions stay published anonymously: your name is removed and "Traveler" is shown instead.
For 90 days after the deletion is completed, a new account cannot be opened with the same email. For this we keep a one-way hash of the address, not the address itself.
Where the law requires it (for example purchase records), those records are kept for the legal period.
Copies in backups are removed within 30 days as backups rotate.

Last updated: 13 October 2026